Part Time General Assistant – Horfield

Kellaway Building Supplies aims to be the Merchant of Choice for Employees, we do this through our culture and safety but also by rewarding our teams for their efforts, commitments and dedication. Kellaway Building Supplies and the Kellaway Group of businesses are ambitious and have a strong and determined approach to growth.  To support this growth and to achieve our strategic company goals we have many development opportunities available at all levels of the business.

Salary £13,384.80 plus overtime, bonus and benefits

Pay & benefits:

• Training and coaching
• Extensive opportunities for career development
• Monthly performance bonus
• 33 days holiday (including bank holidays) with additional buy and sell scheme
• Contractual sick pay scheme
• Group pension scheme
• Free life insurance scheme
• Cycle to work scheme
• Employee Assistance Programme including:
• Unlimited 24/7 Remote GP appointments
• Unlimited Mental Health Support
• Bereavement Counselling
• Physiotherapy consultations
• Medical Second Opinion
• Financial and Legal Support
• Wellbeing Content and Assessments
• 1-2-1 Lifestyle Coaching sessions
• Savings and Discounts

Hours:

• 22.5 hours to be worked over 3 days:
• One weekday between 7:30am and 5:30pm
• Saturdays from 8:00am to 5:00pm
• Sundays from 10.00am to 4.00pm
• Annual stocktake weekend
• Some Bank Holidays

Main requirements of job:

• Customer service skills essential
• Organisation and communication skills
• Knowledge of building products desirable
• Literacy / Numeracy skills

Main tasks of the job:

• Serve customers quickly and efficiently, ensuring paperwork is completed fully and correctly
• Assisting customers with queries
• Taking and processing customers telephoned orders
• Picking orders and loading company vehicles ready for delivery
• Loading and unloading supplier vehicles
• Moving and arranging stock both manually and using mechanical lifting equipment

If you're interested, please email your CV at jobs@kellway.co.uk and answer following questions:

• What do you think the key ingredients are to providing excellent customer service?
• Briefly describe a situation in which you were a member of team. What did you do to positively contribute to the team?
• Describe a situation where you demonstrated good communication skills. What did you do and what were the effects of this?